This page enables you to send secure electronic messages to the Online Banking support team. The message content is sent encrypted to the support centre and can be read by authorised personnel only.

 

• To send a message click on the new message tab.
• Select a subject from the drop down options.
• Select a preferred response method.
• Type your message into the box.
• Click send.

 

• You can see your received messages if you click on the inbox tab.
• You can see your sent messages if you click on the sent tab.
• You can read a message by clicking on the subject heading and click reply to reply to your message.
• To delete a message click on the icon next to the message you want to delete.